FAQ

WA Battery Rebate, answered.

25 questions, real answers. If anything is missing, email us and we'll add it.

The basics

How much is the WA battery rebate worth?

Up to $5,000 for Synergy customers and up to $7,500 for Horizon Power customers. That's just the state rebate - the federal Cheaper Home Batteries Program stacks on top, typically adding another $4,000–$5,000 for a 13.5 kWh system.

Can I claim the WA and federal rebates together?

Yes - they're designed to stack. The federal rebate (Cheaper Home Batteries Program) is applied at point of sale; the WA state rebate is processed through your accredited installer.

When did the WA Residential Battery Rebate start?

1 July 2025. The federal Cheaper Home Batteries Program started the same day.

How long will the WA rebate be available?

Until 100,000 households have claimed it, on a first-come, first-served basis. Funding is $337 million.

Will the rebate amount change over time?

The WA state rebate rate is fixed by the scheme. The federal rebate rate steps down each year through 2030 - installing earlier captures a higher federal value.

Eligibility

Do I need to own my home?

Yes. The owner-occupier or the landlord claims the rebate - renters can't claim it directly. If you're renting and want a battery, you'd need to organise it with your landlord.

Do I need existing solar?

No - but the battery pays back much faster paired with solar. Without solar, expect a 10–12 year payback; with solar, 4–8 years.

What if I'm a Horizon Power customer in a remote town?

You're eligible, and your rebate is higher (up to $7,500). Some remote microgrids have additional rules about export limits - your installer will know.

What if I'm on a small business or commercial tariff?

The Residential Battery Rebate is residential only. Small business installs go through different schemes.

Can I claim the rebate twice for two properties?

The rebate is one per address. If you own two WA homes you can install a battery in each and claim once per property.

Synergy vs Horizon

How do I know if I'm on Synergy or Horizon?

Look at your electricity bill - the retailer name is on the front. Roughly: Perth metro and south-west (postcodes 6000–6385 and 6800–6999) are Synergy. Pilbara, Kimberley, Mid West, Goldfields-Esperance and Gascoyne (postcodes 6386–6799) are Horizon Power.

Why does Horizon get a bigger rebate?

Regional WA relies heavily on diesel generation, which is expensive. A battery installed in the Pilbara reduces diesel consumption far more than one in the metro grid, so the state pays more to encourage it.

What's the DEBS rate?

Synergy's Distributed Energy Buyback Scheme pays you about 10c/kWh for solar exported during the 3pm–9pm peak window, and 2.5c/kWh outside that. A battery lets you store cheap midday solar and either use it during peak or export at the higher rate.

Choosing a battery

What size battery should I get?

Rule of thumb: aim to cover your evening consumption (3pm–10pm). Most WA homes land at 10–14 kWh. Use the calculator with different battery sizes to see how payback changes.

Which batteries are eligible?

Whatever is on the SAA approved list at the time of install. At launch the main eligible systems were Tesla Powerwall 3, Sungrow SBR-series, BYD Battery-Box Premium HVS/HVM, and a few others. The list grows over time.

Is the Tesla Powerwall 3 a good pick in WA?

It's popular - built-in inverter, large 13.5 kWh capacity, strong app. Downsides: longer lead times and a higher price than equivalent Sungrow/BYD systems.

What's the cheapest eligible battery?

BYD Battery-Box Premium HVS configurations and lower-capacity Sungrow setups are usually the budget pick. Always check the SAA listing before signing.

Installers

How do I find an SAA-accredited installer?

Search the official SAA register, or use our comparison page - every installer there is currently SAA accredited, has been in WA 5+ years, and has 50+ verified reviews.

How many quotes should I get?

Three. The price spread between WA installers on identical battery models is often $1,500–$3,000. Two minutes of comparison saves a lot.

What questions should I ask installers?

(1) Which specific battery model are you quoting, and is it on the current SAA list? (2) What's the total out-of-pocket after both rebates? (3) What's the warranty on the battery and the workmanship? (4) Who do I call if something goes wrong in year three?

How long does a typical install take?

Most batteries are installed in one day. Total time from signing the quote to commissioning is usually 2–6 weeks depending on stock and retailer paperwork.

Money + payback

What's the typical payback period for a WA battery?

With both rebates and existing solar: 4–8 years. Horizon Power customers pay back faster due to higher electricity prices. Use the calculator for your specific numbers.

How much will a battery save me on my bill?

Depends on battery size, solar size and your evening consumption. Most paired solar+battery homes see 50–70% bill reductions.

What's a battery's lifespan?

Most batteries are warranted for 10 years and 70% capacity at end of warranty. Real-world lifespans of 12–15 years are common with good thermal conditions.

Will I have backup power during a blackout?

Most modern batteries (Powerwall 3, Sungrow SBR) support whole-home or partial backup. Confirm with your installer - it's not automatic on every model.

Install + warranty

How long does a typical install take from sign-off to commissioning?

Battery-only installs: usually 2–4 weeks from signing (Tesla can stretch to 6–10 weeks). Solar + battery bundled: 3–6 weeks typically. The install itself is one day; the remaining time is product delivery, Western Power approval and rebate paperwork.

What happens if the battery fails under warranty?

You contact your installer first - they're the warranty front-line for both the workmanship (their own 5-year guarantee) and the manufacturer warranty (10 years on the battery itself). A reputable installer will inspect, troubleshoot, and replace components without out-of-pocket cost. Choose installers with a track record of warranty service, not just install volume.

Does the battery run my whole house during a blackout?

Depends on the model and how it's wired. Tesla Powerwall 3 supports automatic whole-home backup. Sungrow and BYD typically default to selected-circuit backup (lights, fridge, comms) unless you pay extra for whole-home configuration. Air conditioners and pool pumps usually need their own circuit in either case.

Can I claim a refund if the state rebate is denied after install?

Yes, kind of. If the rebate is denied because the installer made an error (e.g. wrong product model lodged), most installer contracts include a clawback clause where they bear the cost. If it's denied because of homeowner error (incorrect eligibility info), you carry it. Always confirm eligibility in writing before signing.

Does insurance cover home batteries?

Most home and contents policies cover battery systems automatically. Some require explicit declaration if the install value exceeds $20k. Always email your insurer before install to confirm coverage. Storm damage, fire and theft are usually included; intentional damage and gradual wear are not.

Bills, tariffs + finance

Should I switch to Synergy Smart Home Plan when I get a battery?

For most battery households, yes. Smart Home Plan has higher peak rates but much lower off-peak - which a battery is designed to take advantage of. Run Synergy's tariff comparison tool from your My Account dashboard to see your specific savings.

Can I finance a battery install?

Yes - Plenti, RateSetter and SolarStar offer solar/battery green loans at 4–6% rates. Some installers offer their own payment plans. Even with finance, the maths typically still works as long as the loan rate is under 8% - but the cleanest play is to pay cash and capture the rebate quickly.

Does adding a battery affect my home's value at sale?

Modestly - typical uplift is $3,000–$5,000 on resale value for a recently-installed battery, less than what you paid (after rebates). Bigger impact: solar + battery properties sell faster, especially in WA's current tight market. Estate agents flag the install as a feature.

Can I claim the battery as a tax deduction?

If the property is an investment (rental), yes - the system is depreciable against rental income. Talk to your accountant. If the property is owner-occupied, no - it's a private capital expense.

Will my bill ever be zero?

Probably not - Synergy's daily supply charge (~$1.20/day) applies regardless of consumption, so even a fully-self-sufficient home pays ~$110/quarter in supply charges. But usage charges can drop close to zero for solar + battery + low-consumption households.

Still have a question?

Run your numbers first.

Most questions clarify themselves once you see what the rebate is actually worth for your home.